{
  "target": {
    "lane": "identity-operations",
    "project": "customer-portal",
    "queue": "authentication-reliability"
  },
  "request": {
    "requested_outcome": "Restore a user's existing session after a transient identity-service timeout.",
    "rationale": "A new incident report says users are signed out after the same timeout, so active recovery work may already authorize the outcome."
  },
  "required_states": ["New", "Ready", "Active", "Blocked"],
  "tickets": [
    {
      "id": "LAB-A",
      "state": "Active",
      "title": "Recover sessions after an auth timeout",
      "description": "Restore the existing user session after a transient identity-service timeout."
    },
    {
      "id": "LAB-B",
      "state": "Ready",
      "title": "AUTHENTICATION timeout telemetry",
      "description": "Record timing evidence needed by session recovery without changing recovery behavior."
    },
    {
      "id": "LAB-C",
      "state": "Blocked",
      "title": "Prevent SIGN-OUT during identity retry",
      "description": "Preserve the session while the identity client retries a transient timeout."
    },
    {
      "id": "LAB-D",
      "state": "New",
      "title": "Preserve user continuity",
      "description": "Restore a user's session after an authentication timeout."
    },
    {
      "id": "LAB-E",
      "state": "Ready",
      "title": "Update login page spacing",
      "description": "Adjust form spacing and typography; no functional behavior changes."
    }
  ]
}