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Configure Email or Instant Message (IM) Alert Notification in System Center Operations Manager 2007 R2 (SCOM)

From SharePoint Saturday Boston Question and Answer on my session Managing and Monitoring SharePoint 2010 with Operations Manager 2007 R2.  

“How to configure Email or IM alerting in System Center Operations Manager 2007 R2 (SCOM)”

To send notifications of alerts, Operations Manager 2007 can use a variety of mechanisms, such as e-mail, instant message, short message service, and pager. Choosing the delivery mechanism for the notification is called enabling a notification channel. The length and format of the message varies based on the media that receives the notification. The available notifications channels are e-mail, instant message, Short Message Service, and command. A command channel can run a script or executable file.  So if you want to post to Twitter or some other destination, you can :)

Operations Manager can accommodate different notification channels and endpoints with a variety of delivery protocols and formats. For example, some operators prefer to receive notifications on a pager, while others might prefer to receive notifications by e-mail. Operations Manager supports Session Initiation Protocol (SIP), which supports the transmission of messages through instant messages, and short message service (SMS), which supports the transmission of short text messages to and from mobile phones and other devices. In addition, you can configure a notification to run a command instead of or in addition to sending a notification message. A command can specify a path to an application or script that can perform basic functions. You can also use a command to integrate a custom delivery channel that is not supported by Operations Manager out of the box, such as a pager.

noteNote  The above links include variables and default settings for alert notifications

Notifications generate messages or run commands automatically when an alert is raised on a monitored system. By default, notifications for alerts are not configured. If you want your Operations Manager users to be notified immediately when an alert is generated, you need to configure notifications and let the users know the steps they need to take to receive them.

noteNote  Before you can subscribe to a notification, you need to provide subscription information, such as address and notification channels.

To configure notifications, an Operations Manager administrator must perform the following steps:

After an administrator completes these steps, an administrator, operator, or advanced operator can do the following:

Will post a link to my deck by early next week (probably today)

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About Dan Stolts ITProGuru

Dan Stolts (The "ITProGuru") is a technology expert who is a master of systems management and security. He is proficient in many Microsoft products especially in the server area (Windows Server, System Center, Exchange, SharePoint, Virtualization, Etc) and holds many certifications including MCT, MCITP, MCSE, TS, etc. Dan is currently specializing in System Management and Security and is also very passionate about virtualization technologies. Dan is and has been a very active member of the community. He is president of Boston User Groups, Founder of Virtualization Group Boston, Founder of North East Leaders and serves on many IT Community group boards. He is in the process of writing his first book on building technology communities. He is a believer in social networking and can be reached on twitter @ITProGuru. He has participated in many non-technology community groups such as: Rotary Club, Lions Club, local Chambers of Commerce and is a mentor for the local high schools. Dan is an enthusiastic advocate of technology and is passionate about helping others. Dan's lifelong passion has been and continues to be to help and teach others!

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